Shipping FAQ

To inquire about your order, you may contact us HERE  ! 

Alternatively, you may DM us on our instagram HERE  !

We will try our best to reply within 24 hours! 

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FAQ

 

Worldwide shipping available!

 

How will I know when the order is shipped?

An email will be sent to you when you place an order, and when it is shipped. There will be 2 emails in total. 

 

How long will the goods take to arrive to me?

Once the item(s) are shipped, Singapore orders will take about 3 ~ 5 working days.
Overseas orders usually take about 2 to 3 weeks to arrive. Due to the pandemic, heavily affected areas may get delayed and can take up to 6 weeks to arrive. 

 

Covid Updates

If you happen to place an order from a country which we cannot send to, a full refund will be made. 

The main disruption in mailing service is the time taken to reach you. On the rare occasion that your parcel does not reach you after 3 months, you may request for a refund, as well as keep the items for free if it does arrive in the following months! :) 



Returns & Refunds

Please provide your full and correct address! Avoid using abbreviations.
No refund will be made for a wrong address once shipping labels have been made!
(I used to do this, but I really cannot afford to pay for something
that isn't my mistake anymore! ><)